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Terms And Conditions

Terms of Use

At Ermitage Jewelers we appreciate your business. We hope you will find this site useful and enjoyable. Ermitage Jewelers has developed this site as a service to its customers. Please review the following basic rules that govern your use of this site. Note that entering this site constitutes your acceptance of both the Privacy Policy and terms and conditions, whether you have read it or not. If you do not agree to these terms, please do not enter this site. Ermitage Jewelers may revise the content of this agreement at any time. By using the site after a change, you agree to follow and be bound by all of these changes. Please visit this page periodically to familiarize yourself with the current terms of use. Should you have questions concerning any of our policies, please Contact Us.

We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.

Privacy Policy

Please review our Privacy Policy, which goes into further detail on how we at Ermitage Jewelers protect your privacy while using our site or ordering from us.

Site Contents

Unless otherwise noted, all design and content featured on - including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned or licensed by Ermitage Jewelers. This site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our site and the site as a whole are intended solely for your personal, noncommercial use. Any use of our Web site and its content for purposes other than personal and noncommercial is prohibited. You may only download or electronically copy and print any of the contents displayed on the site for your personal, noncommercial use. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.


Ermitage Jewelers does not warrant that the function or operation of this Web site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a user of this Web site, you must assume full responsibility for any costs associated with servicing of equipment used in connection with use of our site. As a user of this Web site, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Ermitage Jewelers shall not be liable for damages of any kind related to your use of or inability to access this site. If you are dissatisfied with the site, its contents or any of these terms, we would like to hear from you. However, your sole and exclusive legal remedy is to stop using the site.

Ermitage Jewelers is not an authorized Rolex dealer nor is it affiliated with Rolex SA or any of its subsidiaries. We specialize in reselling Pre Owned Rolex. All of our pre owned Rolex wristwatches are professionally inspected. We do not sell replicas or non authentic merchandise. At request of a customer it is a standard practice to customize Rolex watches and we normally offer genuine Rolex parts, including dials, bezels, bands and cases. If a pre owned Rolex watch has custom accessories we always disclose this information in our watch description page. Authenticity of pre owned Rolex timepiece and its serial number could be checked with any reputable watch dealer and we stand 100% behind our merchandize.


We make no claim or representation regarding, and accept no responsibility for, the quality, content, nature or reliability of sites accessible by hyperlink from this Site. The linked sites are not under our control and we are not responsible for their content. We are providing these links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement, or adoption by us of the site or any information contained therein. When leaving this Site, you should be aware that our terms and policies no longer govern, and, therefore, you should review the applicable terms and policies, including privacy and data gathering practices, of that site.

Accuracy of Content

We endeavor to provide the most current and accurate information on this site at all times. However, there may be occasions when some of the information featured on Ermitage Jewelers may be incomplete, inaccurate or out-of-date. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. But please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. Ermitage Jewelers reserves the right to correct errors or to update product information at any time without prior notice. In the event that a product is listed at an incorrect price, Ermitage Jewelers shall have the right to refuse or cancel any orders placed for product at the incorrect price. Ermitage Jewelers shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Ermitage Jewelers shall issue a credit to your credit card account in the amount of the incorrect price.


We work very hard to provide you with unique and inspired products. As a result, some of these products are only available in limited quantities or require large production lead times. When an item is no longer available we make every attempt to remove from the site immediately. If an item is currently on back order, we make every attempt to include this information with the item on the site. If you have any questions or concerns about the availability of product on this site, Contact Us.


We have made every effort to display as accurately as possible the colors of our products that appear at the Site. The actual colors you see will depend on your computer monitor, and we cannot guarantee that your monitor's display of any color will be accurate.


You agree to indemnify, defend, and hold harmless Ermitage Jewelers, its officers, directors, employees, agents, affiliates, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Limited Liability

In no event shall we be liable for any indirect, special, incidental, consequential or punitive damages (including but not limited to loss of use, loss of profits, or loss of data) whether in an action in contract, tort (including but not limited to negligence), equity or otherwise, arising out of or in any way connected with the use of this site or the materials therein.

Applicable Law and Venue

These Site Terms and any transactions thereunder shall be governed by and construed in accordance with the laws of the State of Georgia without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these terms and conditions shall be filed only in state or federal court located in Atlanta, Georgia, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms and conditions.

General Terms

We reserve the right, without notice and in our sole discretion, to terminate your license to use the Site, and to block or prevent future access to and use of the Site. If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

Restrictions on Use of Copyrights and Trademarks

This Site and all materials on the Site, including, but not limited to the sales copy, navigational aids, images, illustrations, and logos are either our or our affiliates and licensors property and are protected from unauthorized copying and distribution by copyright law, trademark law, international conventions and other intellectual property laws. If you desire to use these properties, you must obtain our written consent prior to your use.

Product Images

This Site and all materials on the Site, including, but not limited to the sales copy, navigational aids, images, illustrations, and logos are either our or our affiliates and licensors property and are protected from unauthorized copying and distribution by copyright law, trademark law, international conventions and other intellectual property laws. If you desire to use these properties, you must obtain our written consent prior to your use.


Prices on the website do not include sales tax or any other customs duties, use, value added, excise, federal, state, local or other taxes. GEORGIA residents will be charged sales tax, but all other such duties or taxes shall be paid by you, or, in lieu thereof, customer shall provide us with an appropriate tax exemption certificate.


We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and we apologize for any inconvenience it may cause. All prices listed on this site are in U.S. dollars. Interim markdowns may have been taken, and the original price may not have resulted in actual sales.

Our Return Policy

Ermitage Jewelers 30-day on Jewelry and 10-day on Watches return policy is our way to give you ample of time to consider your purchase. Our return policy is simple. If you find that your purchase does not meet or exceed your expectations, we will be happy to provide you with a full credit or exchange on any product (custom orders excluded) within 30 days of shipping (10 for watches), provided that your return meets the criteria of the condition that the item was sent originally.

To Return a Product

  • Call our customer service representative at 404-812-3435 to obtain a Return Authorization number.
  • Write the Return Authorization number on the return form provided at the bottom of your invoice.
  • Securely package your return along with all packing material, appraisal and diamond certificate.
  • For your security, please return your item with an insured carrier (UPS, USPS) and retain a receipt for your records. Ermitage Jewelers cannot refund or credit your account if returns are lost or damaged.

Mail your package to:

Ermitage Jewelers
1442 Dresden Drive. NE
Suite 255
Atlanta, GA. 30319

Your Refund

Once the package has been received and accepted, we will refund your account in 5-7 days. Ermitage Jewelers does not reimburse return shipping. Refunds will be made in the same mode of payment received.

Free Shipping

Ermitage Jewelers is pleased to offer fully insured air shipping overnight free of charger on all orders shipped within the USA. Your order will be inspected, securely packed, and shipped by USPS. Orders can be shipped to your home or an alternate address.